Status: Resolved | All Services Restored
Dear Valued Customers,
We are pleased to announce that the technical issue affecting our Node1 shared hosting server has been successfully resolved, and all affected services have been restored.
With the valuable assistance and prompt support of the Hetzner technical team, our technical team was able to identify and resolve the server boot issue, restoring normal operations within an hour of our initial outage announcement.
We are also pleased to confirm that all services and data have been recovered intact, with no data loss identified during the recovery process.
Incident Summary:
Affected Server: Node1
Affected Services: Shared Hosting
Current Status: Resolved
Service Availability: Fully Restored
Data Integrity: Intact
Recovery Time: Within one hour of the initial announcement
We extend our sincere appreciation to the Hetzner team for their timely assistance and cooperation throughout the recovery process.
We sincerely apologize for the temporary disruption and any inconvenience it may have caused.
Thank you for your patience, understanding, and continued trust in NepalCloud Host.
NepalCloud Host
Technical Operations Team
