Important Notice: VPS Price Adjustment for APAC Region — Effective June 5, 2025

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Dear Valued Customers,

We are writing to inform you of an upcoming price adjustment for our Virtual Private Server (VPS) plans in the Asia-Pacific (APAC) region. Starting June 5, 2025, the updated pricing will apply to all new orders and renewals for APAC-based VPS services.

We understand that any price change is significant, and we want to be fully transparent about the reasons behind this decision.

Why Is This Change Necessary?

This adjustment is a direct result of sustained increases in hardware procurement and operational costs across APAC data center facilities, specifically:

• Rising costs of server-grade hardware including processors, NVMe storage, and RAM due to ongoing global supply chain pressures.
• Increased data center operational expenses including energy, cooling, and facility maintenance in the APAC region.
• Higher network and bandwidth costs associated with maintaining premium connectivity and DDoS mitigation services in APAC.
• Continued investment required to uphold the reliability, performance, and security standards our customers depend on.

What Does This Affect?

• ✅ All new VPS orders placed on or after June 5, 2025 (APAC region) — new pricing applies.
• ✅ All VPS renewals due on or after June 5, 2025 (APAC region) — new pricing applies.
• ❌ Existing active subscriptions not yet due for renewal — no immediate change.
• ❌ VPS services in other regions — not affected at this time.
• ❌ Shared, Reseller, and Dedicated plans — not affected by this update.

What Remains Unchanged?

Your service quality, uptime SLA, support standards, and all other terms of your existing plan remain exactly as agreed. This is purely a pricing adjustment — nothing else about your service changes.

What Should You Do?

No immediate action is required. However, if you wish to take advantage of current pricing:

• Place new orders before June 5, 2025 to be invoiced at the current rate for the first billing cycle.
• Check your renewal dates by logging into your Client Area.
• Contact our support team if you have any questions or concerns about how this affects your account.

Our Commitment

We remain fully committed to delivering reliable, high-performance hosting services across the APAC region. This pricing update ensures we can continue investing in the infrastructure and support that you rely on. We sincerely appreciate your trust and continued partnership with us.

If you have any questions, please open a support ticket through your Client Area or reach out to us at [email protected].

Thank you for being a valued NepalCloud customer.